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About Us
Personalized Installation
We are Using High end Equipment and Installation will be done by Most Experienced Professionals Only.
Experienced Staff
Our staff are Well Experienced and Have Good Knowledge in Fiber Optics.
Competitive Pricing
We are Offering High Speed Internet Plans with Low Costs.
Services
GAYATRI COMMUNICATIONS provides high-speed Internet and broadband services through a fiber-based network.
Our Services:
- High-Speed Fiber Broadband Internet
- Broadband Internet Plans
- Online Broadband Bill Payment & Recharge
- Customer Account & Payment Services
- Internet Connection & Support Services
Broadband Plans & Pricing
Broadband plans are available with different speeds and validity periods. Current plan details and applicable pricing are displayed to customers through our customer portal before payment.
Contact Us
Get in Touch with Us
GAYATRI COMMUNICATIONS
D No. 1-255-B, Main Road, Meduru Village, Gampalagudem Mandal, NTR District, Andhra Pradesh – 521401, India.
Phone: +91 8673-295116, +91 8374616795 Email: gcinfo009@gmail.com
Hours
Monday - Sunday: 9am - 7pm
Privacy Policy , T&C and Refund Policy
Privacy Policy
Effective Date: 01 September 2026
GAYATRI COMMUNICATIONS (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information of our customers and website users.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website https://gcinfo.in or use our customer portal and related Internet and broadband services.
1. Information We Collect
We may collect the following information when you use our website or services:
- Name
- Mobile number
- Email address
- Service/customer account details
- Installation and service address
- Payment and transaction details
- Login and account information
- Information provided while contacting customer support
- Technical information such as IP address, browser type and device information
2. Payment Information
Payments made through our customer portal may be processed through third-party payment gateway providers.
We do not store complete credit card, debit card or banking credentials on our own servers. Payment information is processed securely by the applicable payment service provider.
3. How We Use Your Information
We may use the information collected to:
- Provide Internet and broadband services
- Create and manage customer accounts
- Process online payments and recharges
- Provide customer support
- Process service requests and complaints
- Send service-related notifications
- Maintain transaction and service records
- Improve our website and services
- Comply with applicable legal and regulatory requirements
4. Sharing of Information
We may share necessary information with trusted service providers, payment gateway providers, technology providers, network/service partners and government or regulatory authorities where required for providing services, processing transactions or complying with applicable law.
We do not sell or rent customers' personal information for unrelated commercial purposes.
5. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Cookies and Technical Information
Our website may use cookies or similar technologies to improve website functionality, security and user experience.
Technical information such as IP address, browser type and device information may be collected for security, analytics and service-related purposes.
7. Data Retention
We retain personal and transaction information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes and comply with applicable legal or regulatory requirements.
8. Your Rights
Subject to applicable law, customers may contact us to request access to, correction of or clarification regarding their personal information maintained by us.
9. Grievance / Privacy Contact
For any privacy-related concern, request or grievance, please contact us:
GAYATRI COMMUNICATIONS
D No. 1-255-B, Main Road, Meduru Village,
Gampalagudem Mandal, NTR District,
Andhra Pradesh – 521401, India.
Email: gcinfo009@gmail.com
Phone: +91 8673-295116
Working Hours: Monday – Sunday, 9:00 AM – 7:00 PM
Terms & Conditions
Effective Date: 01 September 2026
Welcome to GAYATRI COMMUNICATIONS.
By accessing our website, customer portal or using our Internet and broadband services, you agree to be bound by these Terms & Conditions.
1. Our Services
GAYATRI COMMUNICATIONS provides Internet and broadband connectivity services, including fiber-based broadband Internet services and related customer account and online payment facilities.
2. Service Plans and Pricing
Our broadband services are provided according to the applicable plans, speeds, validity periods and prices communicated to customers.
Applicable pricing and payment amount will be displayed to customers before completing an online payment.
3. Customer Account
Customers are responsible for maintaining the confidentiality of their login credentials and for all activities carried out through their customer account.
Customers must immediately notify us if they suspect unauthorised access to their account.
4. Payments
Customers may make payments through the payment methods made available through our authorised payment gateway.
The customer is responsible for providing correct payment and account details before completing a transaction.
A transaction may be subject to applicable payment gateway charges, taxes or other charges as displayed or communicated at the time of payment.
5. Service Activation and Renewal
Service activation, renewal or recharge will be processed subject to successful receipt and confirmation of payment.
Payment processing time may vary depending on the payment method and payment gateway.
6. Service Suspension or Termination
We may suspend or terminate services in cases including:
- Non-payment of applicable charges
- Violation of these Terms & Conditions
- Misuse or unauthorised use of the service
- Violation of applicable laws or regulations
- Other circumstances permitted under applicable terms of service
7. Acceptable Use
Customers shall not use our services for unlawful activities, unauthorised access, hacking, distribution of malicious software, fraud, abuse of network resources or any activity prohibited under applicable law.
8. Equipment and Network
Where applicable, customers may be provided with network equipment or devices required for service delivery.
Customers are responsible for using such equipment appropriately and must not tamper with, modify or misuse network equipment.
9. Service Availability
We make reasonable efforts to provide reliable Internet and broadband services.
Service availability may be affected by maintenance, technical failures, power outages, fibre/network damage, force majeure events or circumstances beyond our reasonable control.
10. Taxes and Charges
Applicable taxes, government charges and other statutory charges may be applicable to the services and will be charged as required by law.
11. Intellectual Property
The content, design, logos, trademarks and other materials available on our website are owned by or used with permission by GAYATRI COMMUNICATIONS and may not be reproduced or used without appropriate authorisation.
12. Limitation of Liability
To the extent permitted by applicable law, GAYATRI COMMUNICATIONS shall not be liable for indirect or consequential losses arising from temporary service interruption, technical issues, third-party network failures or circumstances beyond our reasonable control.
13. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute shall be subject to the jurisdiction of the competent courts having jurisdiction over the place of business of GAYATRI COMMUNICATIONS, subject to applicable law.
14. Contact Us
GAYATRI COMMUNICATIONS
D No. 1-255-B, Main Road, Meduru Village,
Gampalagudem Mandal, NTR District,
Andhra Pradesh – 521401, India.
Email: gcinfo009@gmail.com
Phone: +91 8673-295116
Refund & Cancellation Policy
Effective Date: 01 September 2026
GAYATRI COMMUNICATIONS provides Internet and broadband services and related online payment/recharge facilities through its customer portal.
1. Recharge / Payment Cancellation
Once an online recharge or payment has been successfully completed, the transaction is generally final and cannot be cancelled or reversed by the customer.
Customers are responsible for entering the correct customer account details and payment amount before completing a transaction.
2. Refund Eligibility
A refund may be considered in the following circumstances:
- Amount has been successfully debited from the customer's bank/card account but the corresponding recharge or service payment has not been received by us.
- Duplicate payment has been successfully received for the same transaction.
- A payment has been received but cannot be appropriately applied to the customer's account due to a technical issue.
Refund eligibility will be determined after verification of the transaction.
3. Refund Request
Customers may contact us regarding an eligible refund by emailing:
Please provide:
- Customer name
- Customer account / username
- Transaction amount
- Transaction date
- Order / transaction reference number
- Registered mobile number
- Payment confirmation or transaction details
4. Refund Processing
After verification and approval, eligible refunds will generally be processed within 7 working days.
The actual time taken for the amount to reflect in the customer's bank account, card or payment method may depend on the respective bank or payment service provider.
5. Non-Refundable Transactions
Refunds will generally not be provided for:
- Successfully completed and correctly applied recharges
- Services already consumed
- Incorrect customer/account details provided by the customer
- Customer's failure to use an active service
- Requests made after successful service delivery, except where otherwise required by applicable law
6. Service Cancellation
Customers may request cancellation of their Internet/broadband service by contacting GAYATRI COMMUNICATIONS.
Cancellation will be subject to the applicable service terms and any outstanding dues.
7. Partial Refunds
Where applicable, any partial refund will be determined based on the unused portion of the service, applicable terms and the circumstances of the cancellation.
8. Force Majeure
Refund or service commitments may be affected by circumstances beyond our reasonable control, including natural disasters, network failures, government restrictions, power failures or other force majeure events.
9. Governing Law
This policy shall be governed by the applicable laws of India.
10. Contact Us
GAYATRI COMMUNICATIONS
D No. 1-255-B, Main Road, Meduru Village,
Gampalagudem Mandal, NTR District,
Andhra Pradesh – 521401, India.
Email: gcinfo009@gmail.com
Phone: +91 8673-295116
Working Hours: Monday – Sunday, 9:00 AM – 7:00 PM
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